About
“Seek feedback, not compliments.”
I'm Emily, a Product/UX Designer based in NY, grad student at Bentley University pursuing a Master's in Human Factors in Information Design.
I've designed across tax, healthcare, fitness, medical research, retail, sports, and finance. I'm originally from Hanoi, Vietnam 🇻🇳
hi, i'm Emily 👋
GHC 2025 with fellow designers 🤝
HCI & good vibes ✨
back home in Hanoi 🇻🇳
cross-team collaboration + adaptable 🌏
My Design Journey
Chapter One
✈️ How I Got Here
Idid not set out to become a designer. It happened gradually, through the small things I kept noticing and could not ignore. I would wonder why one app felt easy to use while another felt confusing, why some objects made their purpose obvious and others didn't, or why a tiny detail in an interface could quietly shape how someone felt. I did not have the language for it at first. I just knew I liked paying attention.
Before design, I explored other paths and kept searching for the right fit. But no matter where I looked, I kept coming back to the same instinct: understanding how things work, how people move through them, and how they could be made clearer, easier, and more meaningful. Design gave those instincts a place to land.
That perspective still shapes the way I design now. I am drawn to research-driven work, thoughtful systems, and the details that make complex experiences feel intuitive. I like untangling messy workflows, asking why something feels difficult, and rebuilding it in a way that feels more natural and more human.
At the center of my work is curiosity. I like observing how people think, what they struggle with, and what helps them move forward with confidence. That curiosity is what first pulled me into design, and it is still what keeps me here.
Currently
Mar 2025📚 Reading
AI News from TechCrunch
Gotta stay update with AI
🎧 Listening to
Ghibli Studio
permanent design session soundtrack
🍵 Drinking
Iced matcha
no substitutions, no exceptions
✨ Learning
Vibe-coding a medication safety app
Using Claude Code
🐾 Wanting
A shiba-inu named Mochi
manifesting this very seriously
🎬 Watching
Nothing really
Any recommendations?
Testimonials
Trusted by Professionals
While most of my client projects are NDA-protected (because, you know, top-secret agency white label stuff), I managed to sneak in a few favorites from my previous managers.
I had the pleasure of working with Emily, and she consistently impressed me with her strong design skills, professionalism, and collaborative spirit. Her work is thoughtful, well-crafted, and always aligned with project goals. Emily’s design for our Resource Hub prototype stood out so much that we adopted her approach for the final product. She has a great foundation in UX and research, communicates clearly, and takes feedback with maturity, always iterating to make her work stronger.
Lauryn Muniz
Director of UX, CMI · Senior Associate UX Designer, JPMorgan Chase
I worked with Emily during a 10-week CoCreate program, where she contributed as a UX Design Intern. From the outset, Emily demonstrated professionalism, diligence, and a remarkable attention to detail. She consistently delivered thorough, well-documented work and communicated her ideas with clarity and confidence. Emily was proactive in her approach, readily engaging in team discussions and taking initiative to ensure tasks were completed to the highest standard.
Amol Kankane
CEO, Reshape
I had the pleasure of mentoring Emily during the Reshape AI app project. Emily worked on the gamification experience, and I was continually impressed by her thoughtful approach to problem-solving and her willingness to seek feedback and iterate quickly. She brought creativity and clarity to the team, translating complex ideas into engaging, user-centered solutions.
Amy Zhang
PM Reshape Project · Product Designer II, Microsoft
Emily is a detail-oriented UX designer with a creative approach to problem-solving. She consistently brought enthusiasm and a strong work ethic to the team, especially during the redesign of the Ba Vi Tourist Portal. Her ability to quickly understand user needs and iterate on solutions made a significant impact on the overall user experience.
Chi Pham
Head of Business Analysis, CMC Corporation
I had the pleasure of working with Emily, and she consistently impressed me with her strong design skills, professionalism, and collaborative spirit. Her work is thoughtful, well-crafted, and always aligned with project goals. Emily’s design for our Resource Hub prototype stood out so much that we adopted her approach for the final product. She has a great foundation in UX and research, communicates clearly, and takes feedback with maturity, always iterating to make her work stronger.
Lauryn Muniz
Director of UX, CMI · Senior Associate UX Designer, JPMorgan Chase
I worked with Emily during a 10-week CoCreate program, where she contributed as a UX Design Intern. From the outset, Emily demonstrated professionalism, diligence, and a remarkable attention to detail. She consistently delivered thorough, well-documented work and communicated her ideas with clarity and confidence. Emily was proactive in her approach, readily engaging in team discussions and taking initiative to ensure tasks were completed to the highest standard.
Amol Kankane
CEO, Reshape
I had the pleasure of mentoring Emily during the Reshape AI app project. Emily worked on the gamification experience, and I was continually impressed by her thoughtful approach to problem-solving and her willingness to seek feedback and iterate quickly. She brought creativity and clarity to the team, translating complex ideas into engaging, user-centered solutions.
Amy Zhang
PM Reshape Project · Product Designer II, Microsoft
Emily is a detail-oriented UX designer with a creative approach to problem-solving. She consistently brought enthusiasm and a strong work ethic to the team, especially during the redesign of the Ba Vi Tourist Portal. Her ability to quickly understand user needs and iterate on solutions made a significant impact on the overall user experience.
Chi Pham
Head of Business Analysis, CMC Corporation