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Xin chao, I’m Emily, a curious UI/UX Designer and Researcher

Xin chao, I’m Emily, a curious UI/UX Designer and Researcher

Xin chao, I’m Emily, a curious UI/UX Designer and Researcher

Dedicated to shaping AI-assisted experiences through user-driven research and collaborative teamwork that leads to real business results.

Graduate student in Human Factors in Information Design @ Bentley University

Dedicated to shaping AI-assisted experiences through user-driven research and collaborative teamwork that leads to real business results.

Graduate student in Human Factors in Information Design @ Bentley University

Dedicated to shaping AI-assisted experiences through user-driven research and collaborative teamwork that leads to real business results.

Graduate student in Human Factors in Information Design @ Bentley University

Explore My Work

Explore My Work

Reshape

Boosted 30-day retention and reduced churn through celebration and streak-based engagement features.

Health & Fitness

Product Design, UX Research, & Design System

Startup B2C SaaS

View Project

Mobile

Partially Shipped

Mobile

Partially Shipped

Reshape

Boosted 30-day retention and reduced churn through celebration and streak-based engagement features.

Health & Fitness

Product Design, UX Research, & Design System

Startup B2C SaaS

View Project

Mobile

Partially Shipped

Reshape

Boosted 30-day retention and reduced churn through celebration and streak-based engagement features.

Health & Fitness

Product Design, UX Research, & Design System

Startup B2C SaaS

View Project

Reshape

Boosted 30-day retention and reduced churn through celebration and streak-based engagement features.

Health & Fitness

Product Design, UX Research, & Design System

Startup B2C SaaS

View Project

Mobile

Partially Shipped

Lululemon AI Tutor

Reducing onboarding time for newly hired store associates by building an AI-driven tutor that transforms Lululemon’s sales training into a personalized learning experience with measurable impact.

AI Integration

UX Design & UX Research | Cross functional collaboration

B2E → SaaS-adjacent internal platform

View Project

Web

Mobile

Handed off 2024

Mobile

Partially Shipped

Lululemon AI Tutor

Reducing onboarding time for newly hired store associates by building an AI-driven tutor that transforms Lululemon’s sales training into a personalized learning experience with measurable impact.

AI Integration

UX Design & UX Research | Cross functional collaboration

B2E → SaaS-adjacent internal platform

View Project

Mobile

Partially Shipped

Lululemon AI Tutor

Reducing onboarding time for newly hired store associates by building an AI-driven tutor that transforms Lululemon’s sales training into a personalized learning experience with measurable impact.

AI Integration

UX Design & UX Research | Cross functional collaboration

B2E → SaaS-adjacent internal platform

View Project

Lululemon AI Tutor

Reducing onboarding time for newly hired store associates by building an AI-driven tutor that transforms Lululemon’s sales training into a personalized learning experience with measurable impact.

AI Integration

UX Design & UX Research | Cross functional collaboration

B2E → SaaS-adjacent internal platform

View Project

Web

Mobile

Handed off 2024

The African Esophageal Cancer Consortium

Transformed AfrECC’s digital presence to educate on esophageal cancer, make it easier for patients to find critical resources, and increase donations by 15% through inclusive, mobile-first UX

Webflow

UX Design, Branding, & Design System

Multidisciplinary & global collaboration

View Project

Mobile

Web

Shipped

Mobile

Partially Shipped

The African Esophageal Cancer Consortium

Transformed AfrECC’s digital presence to educate on esophageal cancer, make it easier for patients to find critical resources, and increase donations by 15% through inclusive, mobile-first UX

Webflow

UX Design, Branding, & Design System

Multidisciplinary & global collaboration

View Project

The African Esophageal Cancer Consortium

Transformed AfrECC’s digital presence to educate on esophageal cancer, make it easier for patients to find critical resources, and increase donations by 15% through inclusive, mobile-first UX

Webflow

UX Design, Branding, & Design System

Multidisciplinary & global collaboration

View Project

Mobile

Web

Shipped

Mobile

Partially Shipped

The African Esophageal Cancer Consortium

Transformed AfrECC’s digital presence to educate on esophageal cancer, make it easier for patients to find critical resources, and increase donations by 15% through inclusive, mobile-first UX

Webflow

UX Design & Branding

Multidisciplinary & global collaboration

View Project

Mobile

Partially Shipped

The African Esophageal Cancer Consortium

Transformed AfrECC’s digital presence to educate on esophageal cancer, make it easier for patients to find critical resources, and increase donations by 15% through inclusive, mobile-first UX

Webflow

UX Design & Branding

Multidisciplinary & global collaboration

View Project

Web UX & Front-End Builds

Web UX & Front-End Builds

Skills

Skills

Skills

Interaction Design

UI Design

WCAG Accessibility

Prototyping

Wireframing

Usability Testing

User Surveys

User Interviews

Journey Mapping

User-Centered Design

Information Architecture

Visual Design

Brand Identity

Design System

Persona Creation

HTML/CSS

JavaScript

Trusted by Professionals

Trusted by Professionals

While most of my client projects are NDA-protected (because, you know, top-secret agency white label stuff), I managed to sneak in a few favorites from my previous managers.

Emily is a detail-oriented UX designer with a creative approach to problem-solving. She consistently brought enthusiasm and a strong work ethic to the team, especially during the redesign of the Ba Vi Tourist Portal. Her ability to quickly understand user needs and iterate on solutions made a significant impact on the overall user experience. Emily’s blend of skills in both UI and UX design, along with her collaborative spirit, truly set her apart.

Chi Pham

Head of Business Analysis, CMC Corporation

I worked with Emily during a 10-week CoCreate program, where she contributed as a UX Design Intern. From the outset, Emily demonstrated professionalism, diligence, and a remarkable attention to detail. She consistently delivered thorough, well-documented work and communicated her ideas with clarity and confidence.

Emily was proactive in her approach, readily engaging in team discussions and taking initiative to ensure tasks were completed to the highest standard. She is also very humble and patiently puts effort in understanding the context. Her enthusiasm, collaborative spirit, and reliability made her an asset to the team. I am confident that Emily will excel in her career and will be a great addition to any team.

Amol Kankane

CEO, Reshape

I had the pleasure of mentoring Emily during the Reshape AI app project, where we collaborated as UX designers. Emily worked on the gamification experience, and I was continually impressed by her thoughtful approach to problem-solving and her willingness to seek feedback and iterate quickly. She brought creativity and clarity to the team, translating complex ideas into engaging, user-centered solutions. Emily was proactive in driving her work forward and open to collaboration across disciplines — qualities that made her a standout contributor. I’m confident she’ll continue to thrive in any design team she joins.

Amy Zhang

PM of Reshape Project | Product Designer II, Microsoft

I had the pleasure of working with Emily, and she consistently impressed me with her strong design skills, professionalism, and collaborative spirit. Her work is thoughtful, well-crafted, and always aligned with project goals. Emily’s design for our Resource Hub prototype stood out so much that we adopted her approach for the final product.

She has a great foundation in UX and research, communicates clearly, and takes feedback with maturity, always iterating to make her work stronger. Emily is dependable, meets deadlines, and is a true team player who uplifts those around her. I’m confident she’ll continue to grow and make a meaningful impact wherever she goes.

Lauryn Muniz

Director of UX, CMI | Senior Associate UX Designer, JPMorgan Chase